Corporate Inquiries

Inquiries related to Tamagotchi, such as inquiries about new businesses, merchandising rights, or tie-ups, can be made here.

≪Important Notes≫

  • 〇 Please note that, depending on the nature of your inquiry, we may not be able to provide a response.
  • 〇 Please also note that we may contact you via telephone rather than email, depending on the nature of your inquiry.
  • 〇 Please do not reproduce or use for any secondary purpose, part or all of any reply email we send to you.

Handling of Personal Information

  • 〇 We will use the personal information that you have entered for the purpose of responding to your inquiry.
  • 〇 We will responsibly manage your personal information in accordance with our Privacy Policy.

Matters of Note/Terms

Scroll through the Matters of Note/Terms and read all of the text.
Check "I agree to the terms" if you do so, and then proceed to "Make your inquiry here".

  • 1. We do not accept proposals for product/project ideas or the like. We bear no obligation or liability related to any proposal that we receive.
  • 2. Please correctly enter your personal information. If the information is incorrect, we may not be able to contact you.
  • 3. Replies to inquiries are sent from the below domain.
    If you configure which domains your email account can receive, please allow emails with the domain "@BNEA.com".
  • 4. Pressing "Make your inquiry here" will launch your email application.
    If it does not launch, please check the application's settings.
  • 5. Please refrain from the following acts.
    • (i) Sending another person's information or sending false information
    • (ii) Any act that damages the reputation or credibility of a third party or our company
    • (iii) Using or providing malware such as a computer virus, or any act that may result in such result
    • (iv) Any act that violates or may violate a law, regulation, or ordinance, or any act that the Company judges is inappropriate
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